Frequently asked questions
Room	Every room has a western style bath room.TV, Phone, Refrigerator.
Facility	Japanese style pajamas (Yukata) ,towels, tooth brush, comb, shampoo, conditioner,soap, washcloth.
Internet	Wireless network in whole hotel area.
Services	FAX machine, copy machine, same day dry cleaning, Massage available as your request. (extra price)
Room Services	Room Services time 5:30 PM ~ 10:00 PM
Restaurant	Japanese restaurant " Suisha", Cafe and bar " Pronto"
Breakfast	Breakfast is not including your room charge. You can reserve Japanese style breakfast ( 1000 Yen extra) Or you can eat Cafe and bar "Pronto" anytime. ( fresh coffee, homemade bread, pasta etc..)
No smoking room	We have no-smoking rooms. Please request when you reserve your room.
Directions	Map from Ueno Station For our customer Printable Japanese Version
Check in and out	Check in time 3PM Check out time 10Am We are able to keep your luggage at the front desk till your check in time or your flight time.
If you have any other questions please send us an e-mail.